The PaymentEvolution service is a cloud-based solution. Any data you enter in the service is stored securely in our datacenters and replicated (securely) to redundant centers for backup and resiliency. The following table outlines where we store the various types of data sent to the PaymentEvolution service:
Data Type | Description | Location |
Payroll data | Any data pertaining to payroll - including salary information, pay rates, tax information, employee profiles, bank information and data that you send via https://secure.paymentevolution.com | East and West datacenters in CANADA. Data is NOT sent to other geographies |
Benefits data | HSA, insurable products and associated data via https://secure.paymentevolution.com | East and West datacenters in CANADA. Data is NOT sent to other geographies |
HX Data | Data sent via https://secure.paymentevolution.com | East and West datacenters in CANADA. ML models (non-PII) performed in USA |
Help forum, support tickets | Any data you send via https://help.paymentevolution.com or via email to support@paymentevolution.com | Help desk and knowledge base: CANADA |
Voice | Calls made to our various telephone numbers | All calls are terminated in CANADA. Metadata regarding these calls are maintained in CANADA, ML models are performed in USA |
Keywords: Data, Data Stored
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