Setup ePay / Direct Deposit

This guide shows administrators how to set up ePay direct deposit in PayEvo.

Also known as: enable direct deposit, set up ePay, set up PAD, update compay banking details.

Applies to: Administrator, Payroll (Web), Canada (en-CA)

Before you start

  • You must be the account administrator 

  • You must have gathered the required documents (see below)

Important Note(s)

At PayEvo, your security is our top priority. Therefore, for pre-authorized debit approval, there a few steps in addition to the requirements below that you will need to follow after submitting your in-app application:

  • A signed bank letter by your bank representative (includes account number, email, signing officer(s), etc.)

  • A 2-minute, third party identity verification for added security

  • Your first pay run funded via wire, bill payment or Interac e-Transfer

  • Additional checks may be necessary as determined by our compliance and fraud prevention teams

Table of Contents

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What is ePay?

ePay is PaymentEvolution’s direct deposit service. Enabling ePay grants you access to  payroll and B2B transactions, along with the ability to perform other actions like reversals and the auto submission of ROEs and tax forms.

Required Documents

In order to activate ePay, you will be required to submit documentation on you and your business. Please gather the following documents before starting the registration process:

Business registration (one of the below):

  • Incorporation documents

  • Business registration documents

Bank verification (one of the below):

  • A void cheque

  • Image of a processed and cleared cheque

  • Letter from your branch manager

Identification (two for each required signatory):

  • Valid Canadian driver's license

  • Valid Canadian passport

  • Valid Canadian permanent resident card

Documents must be in the following formats: jpg, .jpeg, .png, .gif, .tiff, .bmp, .svg, .pdf

Other ePay Documents & Verification Steps 

At PayEvo, your security is our top priority. Therefore, for pre-authorized debit approval, there a few steps in addition to the requirements below that you may be asked to follow after submitting your in-app application: 

  • A signed bank letter by your bank representative 

  • A 2-minute, third party identity verification for added security 

Our team will send you more information on these steps following your submission. Thank you for helping us keep you secure! 

ePay Registration Walkthrough 

  1. From your company dashboard, click Direct Deposit Sign Up. Then, click Next to begin the application process. 

  1. Select complete ePay application then click next.

  1. Navigate to company details.

  2. To add your first document for Business Verification, click Add Document in the lower right, and select it from your files. Once selected, provide a brief (1-5 word) description to tell us what the document is. Click Next to proceed. 

  1. On the Bank Details step, you’ll first need to enter in your source banking details. This is the account from which PayEvo will withdraw funds for payroll and/or business payments transactions. Once entered, upload your void cheque or direct  deposit form along with any other banking verification document you have. To do so, click Add Document, select your file, provide a description, and upload. Repeat this for any other bank verification documents you wish to submit and click Next to  proceed. 

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  1. On the Signer step, confirm the first and last name of the authorized signer for the bank account you’re registering. Then, upload two (2) pieces of ID for the name you’ve entered, and click Next to proceed.

  2. On the Payment step, you’ll be prompted for the $55+tax ePay registration fee. This is charged any time you add a new source bank account for your business. Enter in the payer and credit card details, click Add Card, followed by Pay & Review.

  3. Now on the Review step, you’ll have two options: 

    (a) If you are the signing officer, select ‘I am an authorized signing officer for  this bank account’ and proceed to sign on the screen. 

    (b) If not you are not the signing officer, then select ‘I need to send this application to the signing officer for this bank account’ and enter their email. They will then receive an email from PayEvo prompting them to sign  the application. 

  4. Once the application has been signed, a small microdeposit will be sent to the bank account you’ve registered. In addition, you’ll also receive an email from PayEvo to your admin email address with instructions for verifying the microdeposit. Once  you’ve received the payment, follow the link in the email and enter the amount.

  5. By verifying the amount, your application will be submitted to our team for verification. Now, keep an eye out for an email from our team with the next steps.

TROUBLESHOOTING

Related questions

  • Stuck on the first page

  • I can’t upload my documents

  • Where do I submit additional documents?

  • What is the expected approval lead time?

  • Who can I pay using this service?

  • If I change bank accounts, do I need to apply again?

  • What is a micropayment?

  • What should I do if I do not receive the micropayment?

  • How long does it take to receive a micropayment?

  • Stuck on the first page

  • I can’t upload my documents

  • Where do I submit additional documents?

  • What is the expected approval lead time?

  • Who can I pay using this service?

  • If I change bank accounts, do I need to apply again?

  • What is a micropayment?

  • What should I do if I do not receive the micropayment?

  • How long does it take to receive a micropayment?

Keywords: ePay, Direct Deposit, Wire, Maximum Limit, PAD, Withdrawal, Debit

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